Heather Fraelick, LMT / Bodywork & Massage, LLC – PRIVACY POLICY

Heather Fraelick, LMT / Bodywork & Massage, LLC (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy(“Privacy Policy”) is designed to help you understand how we collect, use andsafeguard the information you provide to us and to assist you in making informeddecisions when using our Service.

For purposes of this Agreement, “Service” refers to the Company’s serviceswhich can be accessed via our website at https://www.heatherfraelick.com (the “Site”) through which users can sign up to receive email newsletters, scheduleappointments, and/or purchase Service. The terms “we,” “us,” and “our” refer tothe Company. “You” refers to you, as a user of the Site and/or Service.

By accepting our Privacy Policy and Terms of Use , you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

I. INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.  Personal Information includes your name, your email, your telephone number and your payment information, which you submit to us when you register for our email newsletter, schedule an appointment, or pay for Service.

Information collected via Technology

When you visit the Site, we automatically collect certain information about your

device, including information about your web browser, IP address, time zone, and the device from which you connected to the Site, the time and date of access, and other information that does not identify you personally.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the site.

We collect this information using “cookies” and “pixels.”

“Cookies” are data files that are placed on your device or computer that include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information: IP address; email address. The Company may use both persistent and session cookies. Persistent cookies remain on your computer after you close your session and until you delete them; session cookies expire when you close your browser. For example, we store a persistent cookie to track an email address.

“Pixels” are electronic files used to record the fact that you visited the Site and information about how you browsed the Site.

Please note that we do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, if you choose to access Service, you may be asked to provide the following Personal Information in order to receive Service: your first name, email address, telephone number, payment information, including credit card number and billing and/or mailing address, health history or any combination thereof. By registering for our email newsletter, you are authorizing us to collect, store and use your name and email address in accordance with this Privacy Policy. By scheduling an appointment, you are authorizing us to collect, store and use your name, email address, telephone number and payment information, including credit card information, billing and/or mailing address and health history. We collect and store that information through the scheduling software application MassageBook (See below for more information on the collections and retention of Personal Information through MassageBook.)


II. HOW WE USE AND SHARE INFORMATION

Personal Information:Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We share Personal Information with select third parties who help the Company provide you with Service:

We collect and store your name and email address for the delivery of our newsletter through Mad Mimi (a GoDaddy company). Mad Mimi retains that information for as long as we use Mad Mimi plus 60 days. You can learn more about how [name] stores and uses your personal information at https://www.godaddy.com/agreements/privacy.

We collect and store your name, email address, telephone number and payment information for scheduling an appointment through the scheduling software application MassageBook. We retain your information for as long as we use MassageBook, or until you ask us to delete your information. You can read more about how MassageBook uses your Personal Information at https://www.massagebook.com/privacy-policy.

We collect your name and payment information (including credit card number) for payment of services, via the Site and/or in person at the time of Service via one of the following payment transaction systems: Square, Stripe or PayPal. You can read more about how Stripe uses your Personal Information at https://stripe.com/us/privacy. You can read more about how Square uses your Personal Information at https://squareup.com/legal/privacy. You can read more about how PayPal uses your Personal Information at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to otherwise protect our legal rights.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site.

We may also use Non-Personal Information that we collect to advertise the Site across the Internet. We will display relevant ads tailored to you based upon which parts of the Site you have viewed by placing a cooking on your cookie on your device. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER. The cookie is used to say “This person visited this page, so show them ads relating to this page.” This allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.

If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Site and Service, you acknowledge that you understand and agree to assume these risks.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the “Settings” section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy or notices of a scheduled appointment.

If you are an European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise that right, please contact us through the contact information below.

Additionally, if you are an European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, you requested our email newsletter, scheduled an appointment, or enrolled in a workshop), or otherwise to pursue our legitimate business interests listed above.

Additionally, note that your information will be transferred outside of Europe, including to the United States.

V. LINKS TO OTHER WEBSITES

As part of providing you Service, we provide links to other applications, as outlined above. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. We have provided links to the privacy practices of each third party application we use in providing you Service for your convenient reference, and encourage you to read those policies before proceeding. This Privacy Policy applies solely to information collected by us through the Site and does not apply to your use of a third party website accessed by selecting a link on our Site. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that

site or application.

VI. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

VII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to heather@heatherfraelick.com.

This policy was last updated: August 17, 2018